\aResults that matter : \b improving communities by engaging citizens, measuring performance, and getting things done / \c Paul D. Epstein ... [et al.].
\aIncludes bibliographical references (p. 224-236) and index.
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\aEngaging citizens, measuring results, getting things done -- Citizens' many roles in community problem solving -- Organizations managing for results -- Citizens reaching for results I: key ideas, strategic issues, and the first three case examples -- Citizens reaching for results II: to improve the quality of life in their region -- Communities governing for results I: an introduction to the practice and to interpreting the case examples -- Communities governing for results II: local governments engage citizens in results-based systems -- Communities governing for results III: citizens engaged in results-based nonprofit community development -- More ideas for making it happen.
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#4
\aCitizens' associations \z United States.
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#4
\aPolitical participation \z United States.
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#4
\aCommunity organization \z United States.
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\aNeighborhood government \z United States.
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\aLocal government \z United States.
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#4
\aGovernment productivity \z United States.
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\aPublic-private sector cooperation \z United States.