Results that matter : improving communities by engaging citizens, measuring performance, and getting things done / Paul D. Epstein ... [et al.].
พิมพลักษณ์
San Francisco, Calif. : Jossey-Bass ; Chichester : John Wiley [distributor], 2006.
จำนวนหน้า
xxvii, 242 p. : ill. ; 25 cm.
หมายเหตุบรรณานุกรม
Includes bibliographical references (p. 224-236) and index.
หมายเหตุสารบัญ
Engaging citizens, measuring results, getting things done -- Citizens' many roles in community problem solving -- Organizations managing for results -- Citizens reaching for results I: key ideas, strategic issues, and the first three case examples -- Citizens reaching for results II: to improve the quality of life in their region -- Communities governing for results I: an introduction to the practice and to interpreting the case examples -- Communities governing for results II: local governments engage citizens in results-based systems -- Communities governing for results III: citizens engaged in results-based nonprofit community development -- More ideas for making it happen.
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