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                                 1.1.5 Sustainability in work

                                 The  work  of  peer  mediation  and  sustainability  in  work  can  be  achieved

                       through the handover and transfer of work from seniors to juniors.

                              1.2 The assessment of success in peer mediation in schools


                              After the key informants from all four schools assessed their own agency on the

                       success of peer mediation, it was found to be successful mostly, representing more than
                       80%.  This result is determined by the number of successful mediations, the decreased

                       number of quarrels, and the court's invitation to give a mediation demonstration. There

                       is  training  from  various  agencies  to  provide  knowledge  to  students  who  act  as  the
                       mediator. When students take responsibility for peer mediation, it helps them to have

                       leadership skills and strengthen their discipline, in which they become a role model for
                       other schools. All of which will make their schools and other students proud. In a case

                       of peer mediation where parents are involved, the first thing to do is talk to the parents

                       as they can help to talk to their children too. The assessment can be determined by the
                       intention of personnel in working, the lack of recurring problems, and both parties are

                       able to talk and coexist with an open-minded attitude. After the mediation, both parties
                       have a friendly personality and attitude towards each other. They become happy and

                       friend with other each other again without any quarrel, some even become closer than

                       before.  At  present,  in  some  schools,  the  assessment  is  made  from  a  qualitative
                       questionnaire by observing the way of speaking and thinking.


                       2. Factors leading to the success of peer mediation in schools


                              There are many factors leading to the success of peer mediation in schools as
                       follows:


                              2.1 Peer mediators

                                 2.1.1 Be neutral by listening to both parties impartially.
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