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Executive Summary

The objectives of the study were as follows: 1) to survey the success of peer
mediation in schools; and 2) to study the factors leading to the success of peer

mediation in schools. The study was qualitative research in which the key informants
consisted of those who had experiences and were related to the work of mediation,

namely, school administrators, responsible teachers, student leaders, mediators,
students who were parties to the conflict, including those who pushed forward the

setup of agencies on peaceful means in schools with ten persons from each school,

together in a total of forty persons from four schools comprising: 1) Center for Peace
and Student Governance of Dhurakij Pundit University, 2) Phanom Sarakham Phanom

Adun Witthaya School, Chachoengsao province, 3) Satrinonthaburi School, and 4)

Satrinakhonsawan School. All of which were divided into 2 groups: one group with
considerable experiences in peer mediation, and one group with few experiences in peer

mediation. The data collection was conducted by means of non-participant observation

as well as structured and unstructured interviews. In the beginning, it was the
development of a conceptual framework of factors leading to the success of peer

mediation based on related concepts and theories. Followed by an interview and
consult with experts in mediation. The researcher then conducted a field study to

understand the context and environment of all four schools. The unstructured interview

was also employed to acquire data about the school environment. Subsequently, the
data was collected through a systematic interview with the same kind of questions and

the same standard in order to obtain systematic and classified data for grouping and
analyzing. A research instrument consisted of interview guidelines with an emphasis on

assessing the success of peer mediation in schools, factors leading to the success of

peer mediation in schools, including suggestions for developing the work of peer
mediation. The collected data were proceeded by the content analysis based on

related concepts and theories to find consistency and differences. The duration of the

study was two years starting from September 30, B.E. 2556 to September 30, B.E. 2558.